Frequently Asked Questions
Find answers to commonly asked questions about our resorts, packages, and wellness experiences. We’re here to help you plan the perfect getaway with ease.
What is the best time to visit Kodaikanal?
Kodaikanal can be visited at any time of the year, with each season offering its own unique charm.
Are pets allowed at the resort?
Unfortunately, pets are not permitted at the resort
Do you allow children at the resort?
Yes, children are welcome at the resort.
Do you have car parking and driver food & accommodation?
We offer ample car parking space. Drivers accompanying guests will be provided complimentary dormitory accommodation, subject to availability. Food will be available at our staff cafeteria for a nominal charge.
Do you have a doctor-on-call facility?
The resort is equipped with basic paramedical facilities. In the event of an emergency, the nearest hospital is located 4 km away and is easily accessible by car.
What is the recommended number of nights to stay at the resort?
We recommend a minimum stay of 2 nights to fully experience all the activities the resort has to offer. However, to truly relax and enjoy the resort at a leisurely pace, 3 nights or more would be ideal.
Do you accept cards?
Yes, we accept all major credit and debit cards.
How does one reach The Tamara Kodai and what is the condition of the roads leading to the resort?
The roads leading to the resort from various entry points are in good condition. However, as the area is prone to seasonal wear and tear, especially during the rainy season, we recommend an SUV for a more comfortable journey..
What is the standard check-in and check-out time?
Check-in is at 1:00 PM, and check-out is at 11:00 AM. Early check-ins and late check-outs are available upon request, subject to availability and additional charges.
What are the nearby places of interest?
Nearby attractions include Devil’s Kitchen, Pillar Rocks, Kodai Lake, and Coaker’s Walk. For a comprehensive list of sightseeing opportunities in and around Kodaikanal, please refer to our website.
Can I take my parents, aged 60 and above, to the resort?
We frequently host senior guests and ensure they have a comfortable stay. However, given the resort’s high-altitude location and some physically demanding outdoor activities, we recommend consulting a doctor before booking their stay, particularly concerning the effects of altitude and activity levels.
Do you have a mobile network
Most major operators have strong signal coverage at the resort. However, due to the remote location, weather variations, and hilly terrain, signal strength can fluctuate from time to time.
Are DJs and loud music allowed in the resort?
DJs and loud music are allowed on special occasions or upon request, ensuring that noise levels remain considerate of the peaceful surroundings.
Do you have suites accessible to specially-abled guests?
Yes, The Tamara Kodai offers rooms equipped with accessible features for specially-abled guests. For more details, please refer to our accessibility information.
Is Wi-Fi available at the resort?
Wi-Fi is available free of charge in all suites and public areas across the resort.
Can I cancel only certain parts of my reservation (for example, one of the two booked rooms)?
If you wish to cancel part of your reservation, please contact our reservations team for assistance.
What is your cancellation policy?
No cancellation, amendment, or postponement charges will apply if the resort is informed at least 7 days prior to check-in.