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- Resort Policy - Cancellation Policy - Green Guidelines
- No cancellation, amendment, postponement charges will be levied if the resort is informed 7 days prior to check-in.
- 100% of charges will be levied if cancellation, amendment or postponement is requested less than 7 days from check-in.
- Please note: For all bookings between 24th December and 1st January, there will be a 15-day cancellation policy in place.
Early check-in or late check-out is subject to availability and subject to additional charges
Responsible Hospitality shapes decision-making at Tamara, fostering resilience. It ensures long-term sustainability, stakeholder engagement, risk management, employee well-being, guest satisfaction, innovation, and brand reputation. By integrating these principles, Tamara adapts to challenges, builds strong relationships, and maintains a competitive edge in the industry.
Our Sustainability Policy is rooted in the following principles:
Click here to download Sustainability Report FY 23-24
People:Tamara Leisure Experiences is committed to the well-being and empowerment of people. The company believes that a sustainable business is built on a foundation of strong relationships with employees, guests, and stakeholders. Tamara Leisure Experiences prioritizes the health, safety, and professional development of its employees, fostering a positive work environment that encourages personal growth and fulfilment. The company also aims to provide exceptional guest experiences by understanding and exceeding their expectations, promoting cultural appreciation, and ensuring their comfort and well-being.
Through engagement with local communities, Tamara Leisure Experiences supports socio-economic development, respects local cultures, and collaborates with stakeholders to create a positive and inclusive impact. Tamara recognizes the importance of accessibility for all individuals and strives to provide accessible facilities, services, and accommodations to cater to all. The organization’s commitment towards zero discrimination and local staffing fosters authentic service by leveraging their deep knowledge of the destination, culture, and traditions, enhancing the guest experience.
By focusing on people, the company strives to foster lasting relationships, enhance social equity, and create a sustainable and thriving ecosystem for all.
Planet: Tamara Leisure Experiences recognizes the importance of environmental sustainability. The company aims to minimize its environmental impact, conserve natural resources, and contribute to the preservation of the planet’s ecosystems. The company prioritizes environmental conservation by implementing energy-efficient practices, promoting water and waste management strategies, and sourcing sustainably. Tamara Leisure Experiences aims to reduce its carbon footprint, protect biodiversity, and raise awareness about environmental issues.
Profit: Tamara Leisure Experiences believes that integrating sustainable practices into its operations can lead to long-term financial success. By implementing energy and resource efficiency measures, minimizing waste and environmental impact, and adopting sustainable procurement practices, Tamara Leisure Experiences aims to optimize operational costs and reduce risks associated with resource scarcity and regulatory compliance. Additionally, the company recognizes the growing consumer demand for sustainable businesses and believes that its commitment to sustainability will enhance its brand reputation, attract environmentally conscious customers, and ultimately leading to increased profitability and long-term business growth.
Our commitment to sustainability is unwavering as we work towards a more sustainable future for our planet and generations to come.
- The waterfalls and streams in our estate is a source of drinking water to villages they flow down to. Please avoid playing or bathing in them, as that can affect the quality of potable water for the villagers
- Sunscreens: Avoid those with oxybenzone and octinoxate; instead, choose mineral-based options with zinc oxide or titanium dioxide.
- Insect Repellents: Skip DEET-based products; try natural alternatives like lemon eucalyptus oil or citronella.
- Personal Care: Steer clear of items with microbeads and opt for biodegradable soaps and shampoos.
- Cleaning Products: Ditch harsh chemicals in favour of eco-friendly cleaners.
- Other Items: Say no to single-use plastics and use reusable bags, bottles, and containers.
- Shorten Showers: Try to keep showers under 5 minutes.
- Reuse Towels: Help us save water by reusing your towels during your stay.
- Turn Off Taps: Remember to turn off the tap while brushing your teeth or washing your hands.
- Turn Off Lights: Please turn off lights when leaving your room.
- Unplug Chargers: Unplug electronic devices when not in use to avoid phantom energy use.
- Use Natural Light: Take advantage of natural light by opening curtains during the day.